01Who we are
Manara Pulse ("Manara Pulse", "we", "us") provides an AI-enabled freight procurement and shipment management platform for businesses and Logistics Service Providers. These terms form an agreement between us and the organisation that uses the platform ("Customer", "you").
[Company legal name], registered in [jurisdiction] under number [registration number], with its registered office at [address].
02Accounts and access
You must provide accurate registration details and keep your login credentials confidential. You are responsible for all activity under your organisation's accounts, including accounts of users you invite.
Logistics Service Providers invited to respond to an RFQ or update a shipment may access limited features without a full account. Their use is also subject to these terms.
03Private alpha
During the private alpha, features may change, be limited or be withdrawn without notice. The platform is provided for evaluation and may contain errors. We may ask for feedback and use it to improve the service without any obligation to you.
04Using the platform
You may use Manara Pulse only for your internal freight procurement, shipment management and related logistics operations, and in line with applicable law, including trade, sanctions and customs regulations.
You must not attempt to access other customers' data, disrupt or reverse-engineer the platform, upload malicious code, or use the service to send unsolicited communications.
05Mpulse AI and automated actions
Mpulse AI can gather information, compare quotes, draft messages and prepare actions. Outputs are generated automatically and may be incomplete or inaccurate. You remain responsible for reviewing them before relying on them.
High-impact actions — such as awarding an RFQ, sending communications to third parties or approving invoices — require approval from an authorised user unless you explicitly configure otherwise.
06Radar and disruption data
Radar combines third-party and public data about disruptions, weather, port conditions and routing. We do not guarantee its accuracy, completeness or timeliness. Impact estimates, including transit delays and cost exposure, are indicative only.
07Your data
You keep all rights to the data you and your users submit, including RFQs, quotes, shipment records and documents ("Customer Data"). You grant us a limited licence to host, process and display Customer Data only to provide and support the service.
We do not use Customer Data to train general-purpose AI models shared with other customers. Our handling of personal data is described in our Privacy Policy.
08Our intellectual property
The platform, including its software, design, the Manara Pulse name and logo, and Mpulse AI, belongs to us or our licensors. These terms do not transfer any ownership to you.
09Fees
The private alpha is currently offered without charge. If paid plans are introduced, we will share pricing in advance, and fees will apply only once you accept them in a separate order or subscription.
10Confidentiality
Each party will keep the other's non-public business information confidential and use it only for the purposes of this agreement. This includes rates, quotes and commercial terms exchanged through the platform.
11Disclaimers and liability
Except as required by law, the service is provided "as is". We are not a carrier, freight forwarder or customs broker and are not responsible for the performance of any Logistics Service Provider or for the movement of goods.
To the extent permitted by law, our total liability arising from these terms is limited to the fees you paid us in the twelve months before the claim, or [amount] if no fees were paid. Neither party is liable for indirect or consequential loss, including loss of profit.
12Suspension and termination
You may stop using the service at any time. We may suspend or end access if you breach these terms or if required by law. On termination, you may request an export of your Customer Data within 30 days, after which we may delete it.
13Changes to these terms
We may update these terms from time to time. We will notify account administrators of material changes at least 14 days before they take effect. Continued use after that date means you accept the updated terms.
14Governing law
These terms are governed by the laws of [governing jurisdiction]. Disputes will be resolved in the courts of [venue], unless the parties agree to another form of resolution.